Agenda

“Attending Shoptalk is Like Getting a College Degree in Retail and Ecommerce!”

To see the event schedule, including registration and exhibit hall hours, click here.

Click here to learn more about how our 2019 agenda will address the critical challenges and greatest opportunities in retail with new Core Curriculum Courses.

Sunday — March 3, 2019

10:00am - 7:00pm
Registration & Badge Pickup
Session 1:1:45pm - 2:25pm

Track 1:

Next Generation Retail Experiences: The Transformation of Physical Retail

Track Room 1

Core Curriculum Courses

Innovations in Store Design

View Description

Matt Judge, Chief Communications Officer/Executive Principal, Eight Inc.

Ryan Babenzien, Founder & CEO, Greats

Track 2:

The New Retail Organization: Culture and Leadership

Track Room 2

Core Curriculum Courses

The Digital Transformation of Traditional Retail Organizations

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Suzanne Hader, Chief Marketing Officer, John Hardy

Barry Litwin, CEO, Adorama

Track 3:

Marketing and Today's New Consumer: Research and Insights

Track Room 3

Core Curriculum Courses

New Insights on Retail Evolution from Research Organizations

View Description

Track 4:

Startup Pitch

Track Room 4

Startup Pitch

Track 5:

Grocerytalk: Research and Insights

Track Room 5

Research and Market Insights: Shifting Consumer Behavior

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Session 2:2:30pm - 3:10pm

Track 1

Technologies Enabling New Physical Experiences

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Mark Berinato, VP, Experience Design, Panera Bread

Track 2

Core Curriculum Courses

Hiring and Training Digital Talent

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Bryon Colby, SVP, Digital Commerce, Cornerstone Brands

Track 3

Core Curriculum Courses

New Insights on Retail Evolution from Consulting Firms and Industry Analysts

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Track 4

Startup Pitch

Track 5

Research and Market Insights: Changing Market Dynamics

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Session 3:3:15pm - 3:55pm

Track 1

Core Curriculum Courses

Changing Retail Formats and Footprints

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Track 2

Core Curriculum Courses

Driving Innovation at Large Brands and Retailers

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Martin Wild, Chief Innovation Officer, MediaMarktSaturn Retail Group

Brendan Cahill, VP, PRH Labs, Penguin Random House

Celeste Burgoyne, EVP, Americas, lululemon

Tricia Patrick, Managing Director, Advent International (Interviewer)

Track 3

Core Curriculum Courses

New Insights on Retail Evolution from Top Universities

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Barbara Kahn, Patty & Jay H. Baker Professor of Marketing, The Wharton School

Donna L. Hoffman, Louis Rosenfeld Distinguished Professor of Marketing & Co-Director, Center for the Connected Consumer, George Washington University School of Business

Track 4

Startup Pitch

Track 5

Track Keynote: The Future of Grocery

View Description
4:00pm - 4:30pm
Break
4:35pm - 4:50pmGeneral Session Room
Opening Remarks
4:50pm - 5:10pmGeneral Session Room
Keynote 1
5:10pm - 5:30pmGeneral Session Room
Keynote 2
5:30pm - 5:50pmGeneral Session Room
Keynote 3
5:50pm - 6:10pmGeneral Session Room
Keynote 4
6:10pm - 7:30pm
Shoptalk Welcome Reception (Exhibit Hall)

Monday — March 4, 2019

7:00am - 6:00pm
Registration & Badge Pickup
7:00am - 8:30am
Breakfast
8:30am - 7:00pm
Exhibit Hall Hours
Session 1:8:30am - 9:10am

Track 1:

Next Generation Retail Experiences: Global

Track Room 1

Core Curriculum Courses

Retail and Ecommerce Innovation and Opportunities in Latin America

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Tomás Gazmuri, Chief Digital Officer, S.A.C.I. Falabella

Track 2:

The New Retail Organization: The Retail Industry in the New Normal

Track Room 2

Core Curriculum Courses

Track Keynote: Retail Perspectives on Industry Evolution

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Roger Rawlins, CEO, DSW

Bill Taubman, Chief Operating Officer, Taubman Centers, Inc.

Gilbert W. Harrison, Chairman Harrison Group, Inc & Founder & Chairman Emeritus, Financo, Harrison Group, Inc. (Interviewer)

Track 3:

Marketing and Today's New Consumer: Reaching Shoppers through Social

Track Room 3

New Content Marketing Platforms

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Raissa Gerona, Chief Brand Officer, REVOLVE

Erik Huberman, Founder & CEO, Hawke Media (Interviewer)

Track 4:

The Future of Brands: Building Brands

Track Room 4

Core Curriculum Courses

Track Keynote: Creating Brands for Today's Consumer

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Track 5:

Grocerytalk: Supply Chain and Operations

Track Room 5

Building a Sustainable and Transparent Supply Chain

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Track 6:

Technologies Transforming Retail: Artificial Intelligence

Track Room 6

Liad Agmon, Founder & CEO, Dynamic Yield

Tomer Tagrin, Co-Founder & CEO, Yotpo

Bradford Shellhammer, Global Head of Buyer Engagement & Growth, eBay

Session 2:9:15am - 9:55am

Track 1

Core Curriculum Courses

Track Keynote: Retail and Ecommerce Innovation in Europe and the Middle East

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Patrick Bousquet-Chavanne, CEO, Emaar Malls

Wijnand Jongen, CEO, Thuiswinkel (Interviewer)

Track 2

Core Curriculum Courses

Track Keynote: Brand Perspectives on Retail Evolution

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Sid Mathur, Chief Strategy and Development Officer, Strategic Development, Mattel

Jamie Salter, CEO, Authentic Brands Group

Track 3

Using Influencers Effectively

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Kevin Lavelle, Founder & CEO, Mizzen+Main

Jennifer Goldfarb, Co-Founder & President, ipsy

Track 4

Core Curriculum Courses

Evolving Private Brand Strategies

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Chris Phillips, GM, Stitch Fix Men, Kids & Exclusive Brands, Stitch Fix

Jan Wilmking, SVP Private Labels, Zalando SE, Zalando

Track 5

New Approaches to Sourcing and Merchandising

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Track 6

To Be Announced

Session 3:10:00am - 10:40am

Track 1

Core Curriculum Courses

Track Keynote: Operating a Global Digital Business

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Christoph Barchewitz, Co-CEO, Global Fashion Group

Ryan Ostrom, Global Chief Digital Officer, KFC

Track 2

Private Equity Perspectives on Retail Evolution

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Track 3

Track Keynote: The Future of Marketing through Social Platforms

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Track 4

Core Curriculum Courses

Customer Data and Brand-Building

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Eric Caballero, VP/GM, Marketing & Operations, The Walt Disney Company

Edward Park, SVP of North America, GUESS? Inc.

Tami Mohney, SVP, Marketing and eCommerce, Modell's Sporting Goods

Brendan Witcher, VP & Principal Analyst, Forrester Research (Interviewer)

Track 5

Optimizing Store Operations

View Description

Track 6

To Be Announced

10:40am - 11:40am
Networking Break
10:50am - 11:55am
Hosted Retailers & Brands Program (Prescheduled Only)
11:00am - 1:30pm
Lunch
12:30pm - 12:35pm
Entertainment
12:35pm - 12:55pmGeneral Session Room
Keynote 1
12:55pm - 1:15pmGeneral Session Room
Keynote 2
1:15pm - 1:35pmGeneral Session Room
Keynote 3
1:40pm - 2:40pm
Techtalks
1:40pm - 2:40pm
Networking Break
Session 4:2:50pm - 3:30pm

Track 1:

Next Generation Retail Experiences: China

Track Room 1

Core Curriculum Courses

Overview of Retail and Ecommerce in China

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Hans Tung, Managing Partner, GGV Capital

Track 2:

The New Retail Organization: The Ethical Business

Track Room 2

Catering to the Conscious Consumer

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James Reinhart, Founder & CEO, thredUP

John Tabis, Founder & CEO, The Bouqs Company

Dan Levitan, Co-Founder & Partner, Maveron (Interviewer)

Track 3:

Marketing and Today's New Consumer: New Tactics and Approaches

Track Room 3

Core Curriculum Courses

Experiential Marketing

View Description

Jeff Miller, Global Head of Creative Strategy, Snap Inc.

Davis Smith, Founder & CEO, Cotopaxi

Shrenik Sadalgi, Head of Next Gen Experiences, Wayfair

Track 4:

The Future of Brands: Changing First- and Third-Party Relationships

Track Room 4

Core Curriculum Courses

Selling on Marketplaces

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John Evons, VP, Global Direct-to-Consumer, KEEN

Jason Goldberg, SVP, Commerce, Publicis.Sapient (Interviewer)

Track 5:

Grocerytalk: Supply Chain and Operations

Track Room 5

Advances in Grocery Delivery and Pickup

View Description

Dave Ferguson, Co-Founder, Nuro.ai

Track 6:

Technologies Transforming Retail: B2B

Track Room 6

To Be Announced

Session 5:3:35pm - 4:15pm

Track 1

Core Curriculum Courses

China's Next Generation Retail Experiences

View Description

Track 2

Core Curriculum Courses

Privacy and Control of Consumer Data

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Sid Jatia, VP, Head of Global eCommerce, Under Armour

Sheila Colclasure, Global Chief Data Ethics Officer & Public Policy Executive, Acxiom

Track 3

Core Curriculum Courses

The C-Suite on the Evolution of Marketing

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Lisa Kauffman, Chief Marketing Officer, Perry Ellis International

Track 4

Core Curriculum Courses

New Brand-Retailer Relationships

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JuE Wong, CEO, Moroccanoil

David J. Katz, Chief Marketing Officer, Randa Accessories

Billy May, CEO, Sur La Table

Track 5

Preparing for Ecommerce in Grocery

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Track 6

To Be Announced

4:30pm - 4:50pmGeneral Session Room
Keynote 4
4:50pm - 5:10pmGeneral Session Room
Keynote 5
5:10pm - 7:00pm
Networking Break & Reception
5:20pm - 6:25pm
Hosted Retailers & Brands Program (Prescheduled Only)
7:30pm - 9:30pm
Retailers & Brands Dinner

Tuesday — March 5, 2019

7:00am - 6:00pm
Registration & Badge Pickup
7:00am - 8:30am
Breakfast
8:30am - 6:30pm
Exhibit Hall Hours
Session 1:8:30am - 9:10am

Track 1:

Next Generation Retail Experiences: Ecommerce and Stores

Track Room 1

Core Curriculum Courses

VC Perspectives on Innovation in Retail

View Description

Rebecca Kaden, Partner, Union Square Ventures

Track 2:

The New Retail Organization: Omnichannel

Track Room 2

Core Curriculum Courses

Startups Merging Digital and Physical Experiences

View Description

Amy Errett, Founder & CEO, Madison Reed

Amy Shecter, CEO, Glamsquad

Fokke de Jong, CEO, Suitsupply

Ian Friedman, Co-Head, Goldman Sachs Investment Partners (Interviewer)

Track 3:

Marketing and Today's New Consumer: Data-Driven Marketing

Track Room 3

Case Studies in Measuring Marketing Effectiveness

View Description

Stefanie Jay, VP & GM, Walmart Media Group, Walmart

Markus Pfruender, Global Director Data, CRM, Data-Driven Marketing, METRO AG

Track 4:

Logistics and Supply Chain: Optimizing Operations

Track Room 4

Building a Sustainable Business

View Description

Ethan Song, Co-Founder & CEO, Frank And Oak

Track 5:

Grocerytalk: Customer Experience and Marketing

Track Room 5

Advances in Shopper Marketing

View Description

Track 6:

Technologies Transforming Retail: Robotics

Track Room 6

To Be Announced

John Lert, Founder & CEO, Alert Innovation

Session 2:9:15am - 9:55am

Track 1

Core Curriculum Courses

Track Keynote: New Retail Experiences

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Neela Montgomery, CEO, Crate and Barrel

Jocelyn Wong, Chief Marketing Officer, Lowe's

Track 2

Core Curriculum Courses

Working with Startups to Transform the Business

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Oisin Hanrahan, Founder & CEO, Handy

Steve Dennis, President, SageBerry Consulting/Forbes Contributor (Interviewer)

Track 3

Case Studies in Discovery Through New Search Platforms

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Amy Vener, Vertical Strategy Lead, Retail, Pinterest

Track 4

Core Curriculum Courses

Next Generation Supply Chains

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Roman Kirsch, Founder & CEO, Lesara

Robert D'Loren, Chairman & CEO, Xcel Brands

Track 5

Using Data to Create Engaging Grocery Shopping Experiences

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Ken Fenyo, Consumer Markets Lead, Fuel By McKinsey, McKinsey & Company (Interviewer)

Track 6

To Be Announced

Session 3:10:00am - 10:40am

Track 1

Core Curriculum Courses

Track Keynote: Delighting Customers through Personal Interactions

View Description

Dave Kimbell, Chief Merchandising & Marketing Officer, Ulta Beauty

Mike Smith, Chief Operating Officer, Stitch Fix

Track 2

Core Curriculum Courses

Next Generation Omnichannel Businesses

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Lockie Andrews, Managing Director & CEO, Catalyst Consulting (Interviewer)

Track 3

Case Studies in the Next Generation of Personalized Marketing

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Drew Green, CEO, INDOCHINO

Guido Campello, CEO – Creative Director, Cosabella

Track 4

Core Curriculum Courses

The Intelligent Store

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John Thrailkill, EVP of Technology & Business Development, The Container Store

Kevin McKenzie, EVP, Chief Digital Officer, Macerich

Track 5

Building Next Generation Brands

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Gil Phipps, VP Branding, Marketing, & Our Brands, The Kroger Co.

Guilherme Lebelson, Global VP of eCommerce, AB InBev / ZX Ventures

Stuart Landesberg, Co-Founder & CEO, Grove Collaborative

Track 6

To Be Announced

10:40am - 11:40am
Networking Break
10:50am - 11:55am
Hosted Retailers & Brands Program (Prescheduled Only)
11:00am - 1:30pm
Lunch
12:30pm - 12:35pm
Entertainment
12:35pm - 12:55pmGeneral Session Room
Keynote 1
12:55pm - 1:15pmGeneral Session Room
Keynote 2
1:15pm - 1:35pmGeneral Session Room
Keynote 3
1:40pm - 2:40pm
Techtalks
1:40pm - 2:40pm
Networking Break
Session 4:2:50pm - 3:30pm

Track 1:

Next Generation Retail Experiences: Emerging Shopping Technologies

Track Room 1

Core Curriculum Courses

Conversational Commerce: Chatbots, Voice Assistants and More

View Description

Track 2:

The New Retail Organization: Catering to the Customer

Track Room 2

Core Curriculum Courses

Engaging Customers through Next Generation Mobile Experiences

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Pouya Boland, Co-Founder & CEO, Chiquelle

Omer Iqbal, VP, Global Architecture, Digital Center of Excellence, Shiseido

Jeff Richards, Managing Partner, GGV Capital (Interviewer)

Track 3:

Marketing and Today's New Consumer: Understanding Shoppers

Track Room 3

Beyond Social Listening: Collaborating with Customers

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Sonya Brown, General Partner, Norwest Venture Partners (Interviewer)

Track 4:

Logistics and Supply Chain: Advances in the Last-Mile

Track Room 4

Core Curriculum Courses

The Future of Delivery

View Description

Charles Brewer, CEO, DHL eCommerce

Track 5:

Grocerytalk: Customer Experience and Marketing

Track Room 5

Experiential Grocery Stores

View Description

Track 6:

Technologies Transforming Retail: In-Store

Track Room 6

To Be Announced

Healey Cypher, CEO, Zivelo

Beck Besecker, Founder & CEO, Marxent

Session 5:3:35pm - 4:15pm

Track 1

Core Curriculum Courses

New Checkout and Payment Experiences

View Description

Track 2

Core Curriculum Courses

Creating a Single View of the Customer

View Description

Charlie Cole, Chief Ecommerce Officer, Samsonite

Steve Miller, SVP, Marketing & eCommerce, JOANN Stores

Jim Hilt, EVP, Chief Customer Experience Officer, Express

Track 3

Reaching the Health- and Wellness-Conscious Consumer

View Description

Moiz Ali, Founder & CEO, Native

Eric Kinariwala, Founder & CEO, Capsule

Track 4

Next Generation Fulfillment

View Description

Kevin Kuntz, SVP, Global Logistics Fulfillment, Gap Inc.

Chris Bell, Head of Supply Chain, Wayfair

Track 5

The New Omnichannel Experience in Grocery

View Description

Track 6

To Be Announced

4:30pm - 4:50pmGeneral Session Room
Keynote 4
4:50pm - 5:10pmGeneral Session Room
Keynote 5
5:10pm - 6:30pm
Networking Break & Reception
5:20pm - 6:25pm
Hosted Retailers & Brands Program (Prescheduled Only)
6:30pm - 8:00pm
Shoptalk ShopHop
7:30pm - 10:00pm
Poolside Reception & Dinner

Wednesday — March 6, 2019

7:00am - 11:00am
Registration & Badge Pickup
7:00am - 9:00am
Breakfast
9:00am - 9:15am
Closing Remarks
9:15am - 9:35amGeneral Session Room
Keynote 1
9:35am - 9:55amGeneral Session Room
Keynote 2
9:55am - 10:15amGeneral Session Room
Keynote 3
10:15am - 10:20am
Break
Session 1:10:20am - 11:00am

Track 1:

Workshop: New Market Opportunities

Track Room 1

Selling Globally: Cross-Border Ecommerce and Localized Sites

View Description

Harvey Bierman, VP Ecommerce Technology & Operations, Crocs

Jose Nino, VP of Global Digital Strategy, U.S. Polo Association Global Licensing

Kent Allen, Principal, The Research Trust (Interviewer)

Track 2:

Workshop: The Evolving Digital Organization

Track Room 2

The Next Generation Workplace: Changing Team Sizes and Structures, Work Environments and More

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Track 3:

Workshop: The Future of Retail Technology

Track Room 3

Technology and the Store of the Future

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Track 4:

Workshop: Technology Decision-Making

Track Room 4

Prioritizing Retail Technology Investments

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Session 2:11:05am - 11:45am

Track 1

Reaching Millennials and Gen Z

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Track 2

Making the Leap to Leadership: How to Transition from Running a Team to Running an Organization

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Track 3

AR and VR in Retail

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Tom Philipson, Co-Founder & Managing Director, YourStudio

Track 4

Framework for Assessing Vendors

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Session 3:11:50am - 12:30pm

Track 1

Making the Most of Subscriptions, Rentals and Other New Business Models

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Lisa Wu, Partner, Norwest Venture Partners (Interviewer)

Track 2

Omnichannel and the Seamless Physical and Digital Organization

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Michelle Grant, Head of Retailing, Euromonitor International (Interviewer)

Track 3

Top AI Use Cases in Retail

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Track 4

Managing New Retail Technology Rollouts

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12:30pm - 2:00pm
Lunch