Intelegencia BPO / 2024 Exhibitors & Sponsors – Shoptalk 2024: Community, Connections & Content

Intelegencia BPO

Level 1 sponsor

Intelegencia is a global company with over 1,500 employees, with operations that span across 7 locations in 3 continents, supporting over 150 global clients of all sizes and verticals. For over 12 years, Intelegencia has been developing tools and methodologies centered around enhancing customer experience. Intelegencia’s portfolio touches almost all crucial aspects of each client’s customer interaction:

1. BPO - Inbound/Outbound Customer Care (Voice & Non-Voice), Training/Quality/Workforce Management, Sales, Helpdesk/Technical Support

2. KPO - Accounting, Payroll, People Operations

3. eCommerce - Digital Marketing, Logistics, Inventory, Listing Optimization, Product Research, Customer Feedback, Account Management

4. Backoffice - Data Annotation, Data Entry, Graphics Design, Virtual Assistant

5. Digital Transformation & Technology Services - Software Development, DevOps, Data Analytics, Software Testing & Program Management

Intelegencia is an ISO 27001:2013 and DSI Certified company and its continued success has led to global recognition from Deloitte twice, India’s Fast 50 Technology and Asia’s Fast 500 Technology companies.